Confluence Knowledge Base Template

Some templates are provided by blueprints or marketplace apps and you can even create your own templates.

Confluence knowledge base template. Newbie to confluence im trying to set up a wiki for our company and we would like to use confluence for all dcoumentation support and also technical docs. To add a new template which will be applied across the whole organisation head to more site map. The atlassian marketplace has a large number of apps for confluence. Cannot switch back from desktop view when in a mobile using chrome browser.

Extending your knowledge base with marketplace apps. Instead you can base your new page on a template a confluence page with predefined content. Use this template to provide a step by step guide with screenshots or video tutorials. Migrating a quick start deployment to a different s3 bucket.

When contributing to the knowledge base there are four options to choose from. Expand learn. Whether youre in it hr or customer care having a way to share policies and processes is both a time saver and provides a self service way for your customers to help themselves. How to article troubleshooting article default parent page and reference article.

Confluence is knowledge base software for todays modern organization capturing knowledge in a centralized and easy to navigate space. It takes willing support engineers to break away from the queue and give attention to creating knowledge base articles intended to help customers help themselves. Check out our templates in confluence cloud to get started. Why would i choose one over the other.

From here you can download a sample template which you can edit with microsoft word openoffice or. With a flexible and customizable platform confluence helps teams spend less time hunting things down and more time making things happen. This page discusses when to use each template and their relative differences in format and style. Training certification.

When you add a new page you dont have to start from scratch. 5 tips for building a powerful knowledge base with confluence creating a successful knowledge base can be difficult. My question is whats the difference between knowledge base space and documentation space. To upload a custom template click the upload button.

Blank page templates are not permitted in the knowledge base. From here scroll down to the section labelled document templates and click the link. A common addition to knowledge base spaces is a survey or form tool which enables you to get feedback on the usefulness or usability of your knowledge base articles. Create support ticket.

How to article template. From product requirements to marketing plans create it all in confluence.